Privacy Policy
At Awaara Stay, we are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data:
Information We Collect: When you book or inquire, we collect personal details such as your name, email address, phone number, and payment information.
How We Use Your Data: Your information is used to process bookings, send confirmation details, improve our services, and comply with legal requirements (such as local police reporting).
Third-Party Disclosure: We do not sell, trade, or transfer your personal information to outside parties, except for trusted third parties who assist us in operating our website or processing payments, provided they keep this information confidential.
Data Security: We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure.
Cookies: Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though it may affect site functionality.
1. Introduction to Data Collection
At Awaara Stay, we recognize that your privacy is of the utmost importance. This policy outlines how we collect and manage your personal information when you visit our website or book a stay at any of our hostels, villas, or resorts. To provide you with a seamless booking experience, we collect personally identifiable information such as your full name, email address, phone number, and residential address. During the check-in process at our properties, we are also legally required to collect a copy of your government-issued photo identification to comply with local law enforcement and tourism regulations.
2. Purpose and Use of Your Information
The information we collect is used primarily to process your reservations, verify your identity, and ensure your safety during your stay. We may also use your contact details to send important transaction-related communications, such as booking confirmations, arrival instructions, and payment receipts. Occasionally, we may send you curated travel content or promotional offers that we believe will enhance your future travel experiences with Awaara. You maintain full control over these communications and can opt-out of marketing emails at any time via the “unsubscribe” link.
3. Data Security and Storage Protocols
We implement a variety of industry-standard security measures to maintain the safety of your personal information. Your data is stored on secure servers, and sensitive information, such as payment card details, is processed through encrypted payment gateways (SSL technology) and is never stored directly on our servers. Access to your personal data is strictly limited to authorized employees who require the information to perform specific operational tasks. While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the internet is 100% secure.
4. Third-Party Sharing and Disclosure
Awaara Stay does not sell, trade, or rent your personal identification information to third parties for marketing purposes. We only share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (such as payment processors or channel managers), provided those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety.
5. Cookies and Digital Tracking
Our website uses “cookies” to enhance your user experience and gather analytical data about site traffic and interaction. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s systems to recognize your browser and remember certain information. We use this data to understand your preferences based on previous or current site activity, which allows us to provide improved services. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
