Cancellation Policy

We understand that plans change. Our policy is designed to be fair to both our travelers and our property partners:

Standard Cancellation (Hostels & Resorts)

• 14 Days Prior: 100% refund of the booking amount.

• 7 to 14 Days Prior: 50% refund of the booking amount.

• Less than 7 Days: No refund will be provided.

Villa & Group Bookings (Shilp, Harry’s, Aruba)

• 21 Days Prior: 100% refund.

• 14 to 21 Days Prior: 50% refund.

• Less than 14 Days: No refund, as these are exclusive private properties.

Important Notes:

• No Shows: If you do not arrive at the property (No Show), the full booking amount will be forfeited.

• Rescheduling: Rescheduling is subject to availability and may incur a 10% administrative fee.

• Refund Processing: Once approved, refunds typically take 7 to 10 working days to reflect in your original payment method.

• Force Majeure: In case of natural calamities or government-imposed travel restrictions, we offer a “Credit Note” valid for 6 months instead of a cash refund.